Terms and Conditions

Last updated: 18 September 2026 · Effective from: 13 September 2026

1. Who we are

Bower is operated by Ben Hindmarch, a sole trader established in Ireland, trading as Bower.

• Email: support@bower.tv
• Business name registration number (RBN): to be added once registered

Bower is not a limited company. There is no company registration number, and the business has no share capital or separate legal personality: the contract for the Service is with Ben Hindmarch personally.

Bower Plus subscriptions are not sold by us directly. Paddle acts as the merchant of record and is the seller in your purchase contract, as described in section 7. Paddle's identity and contact details are shown at checkout and on your invoice.

In these Terms, "we", "us" and "our" mean Ben Hindmarch trading as Bower. "You" and "your" mean the person using the Service.

2. What these Terms cover

These Terms and Conditions ("Terms") form a binding agreement between you and us, and govern your use of the website at bower.tv, any Bower mobile or desktop application, our emails and notifications, and any related features we offer (together, the "Service").

Our Privacy Policy and Cookie Policy are incorporated into these Terms by reference. Where a specific feature has its own additional rules, those rules apply alongside these Terms.

By creating an account, subscribing, or otherwise using the Service, you accept these Terms. If you do not accept them, please do not use the Service.

3. Eligibility

You must be at least 16 years old to create a Bower account. If you are under the age of majority in your country, you may only use the Service with the consent and supervision of a parent or guardian, who accepts responsibility for your use of it.

You must have the legal capacity to enter into a contract in your country of residence. If you are subscribing on behalf of an organisation, you confirm you are authorised to bind it.

4. What Bower is, and what it is not

Bower is a release tracker and discovery tool. It tells you when TV episodes, films, sports fixtures and (where offered) games are released, where they are available to watch in your country, and lets you keep watchlists and track what you have seen.

Please note carefully:

• We do not host, stream, transmit, sell or provide access to any film, television programme, sports broadcast or game. Bower contains information about content, not the content itself.
• Where the Service links out to a streaming service, retailer, broadcaster or ticketing site, that is a signpost. Your relationship with that provider is governed by their terms, not ours, and you may need a separate subscription or payment with them.
• Availability information describes what our data sources report is available in a given country. It is not an offer, a guarantee of access, and it does not entitle you to view anything.
• Bower is not affiliated with, endorsed by, or sponsored by any streaming service, broadcaster, studio, league or club whose name, service or content is referenced in the Service.

5. Accuracy of information

Bower aggregates and normalises data from third-party sources (see section 14). Release dates move, streaming rights change without notice, regional availability differs from the data we receive, sports fixtures are rescheduled, and source data contains errors.

Accordingly, all catalogue, schedule, availability, fixture and rating information in the Service is provided for general information only, on an "as available" basis, without warranty of accuracy, completeness, timeliness or fitness for any particular purpose.

Do not rely on Bower where being wrong would cost you something, such as buying tickets, travelling, or making a purchase decision. Always check with the broadcaster, streaming service or venue directly. We are not liable for wasted expenditure or missed content arising from inaccurate or delayed information, subject to section 19.

6. Your account

You are responsible for the accuracy of the details you give us, for keeping your login credentials secure, and for all activity that takes place under your account.

If you sign in using a third-party identity provider (for example Google or Apple), your account with that provider remains subject to their terms and their security is your responsibility. We do not receive or store passwords used with those providers.

Tell us promptly at support@bower.tv if you believe your account has been accessed without your authorisation.

You may hold one account per person. Accounts are personal to you and may not be shared, sold, rented or transferred.

7. Plans, pricing and payment

7.1 Free and Plus

Bower offers a free tier with limited functionality and a paid Bower Plus subscription ("Plus"). What each tier includes is described on our pricing page and may change over time in line with section 17.

7.2 Subscription term, free trial and auto-renewal

Plus is sold as a monthly or a yearly subscription, as you choose at checkout. Your subscription begins when your payment is confirmed, or when a free trial begins, and continues for the term shown at checkout.

Where a plan starts with a free trial, its length is stated at checkout and nothing is charged until it ends. Cancel before the trial ends and you are never charged; otherwise the first payment is taken when the trial ends and your first paid term begins then. We may limit free trials to one per person.

Your subscription renews automatically at the end of each term, at the then-current price for your plan, unless you cancel before the renewal date. Each renewal is a fresh term; you are owed nothing beyond the term you have paid for. A reminder is sent by email in advance of each automatic renewal.

7.3 Who you are buying from

Plus subscriptions bought through the Bower website are sold by Paddle.com Market Limited ("Paddle"), acting as merchant of record. This means that:

• your purchase contract for the subscription is with Paddle, not with us;
• Paddle takes the payment, issues the invoice and handles billing enquiries, refunds and chargebacks;
• Paddle is responsible for collecting and remitting any VAT, GST or sales tax on the sale; and
• Paddle's own buyer terms and privacy notice apply to the purchase, alongside these Terms, which continue to govern your use of the Service itself.

We do not receive or store your card details. By subscribing you authorise Paddle to charge your payment method for the subscription and for each automatic renewal.

Where you buy a subscription inside a Bower mobile application, the purchase is made through the app store's in-app purchase system and section 23 applies instead.

7.4 Currency and tax

Prices are shown in your local currency where that currency is supported; otherwise your currency is converted at checkout and your bank or card issuer may apply a conversion fee. Applicable VAT, GST or sales tax is calculated at checkout based on your location and is included in or added to the displayed price as shown there.

7.5 Failed payments

If a payment cannot be taken, it may be retried, and we may suspend or downgrade Plus features until the payment succeeds. Your data is retained during any such suspension in accordance with section 18.

7.6 Price changes

We may change subscription prices. Any change applies from your next renewal, not mid-term. We will give you at least 30 days' notice by email before a price change takes effect, and you may cancel before renewal if you do not accept the new price.

8. Right of withdrawal (EU/EEA consumers)

If you are a consumer in the EU or EEA, you normally have 14 days from the date of your subscription contract to withdraw from it without giving a reason.

Because Plus is sold by Paddle as merchant of record (section 7.3), your right of withdrawal is exercised against Paddle, and the conditions attaching to it are set out in Paddle's buyer terms presented to you at checkout. In particular, where you expressly request immediate access to the Service during the withdrawal period and acknowledge that you will lose the right of withdrawal once performance has begun, that right ceases to apply.

If you wish to withdraw, contact Paddle using the details on your invoice. You can also email us at support@bower.tv and we will pass your request on, though we cannot process the refund ourselves.

Whether or not the statutory right applies to you, section 9.2 gives you 14 days from any charge to ask for a full refund, and that promise is ours.

Nothing in this section limits your statutory rights where the Service does not conform to what was described (see section 20).

9. Cancellation and refunds

9.1 Cancelling

You may cancel at any time from Settings, Plan and billing, which takes you to Paddle's billing portal, or by emailing support@bower.tv. Subscriptions bought through an app store are cancelled through that store instead (section 23).

Cancellation stops the next renewal. It does not end the current term: you keep Plus until the end of the period you have paid for, after which your account reverts to the free tier. Nothing you have tracked is removed when Plus ends; the features that need Plus simply stop working until you subscribe again.

9.2 Changed your mind? You have 14 days

If you change your mind, ask us or Paddle within 14 days of any charge, whether it is your first payment or a renewal, and that charge is refunded in full. You do not need to give a reason. This is our own promise and it sits alongside the statutory right of withdrawal in section 8: that right covers only your first payment, this one covers renewals too.

A refund ends Plus for the period it refunds, with immediate effect. A free trial costs nothing, so there is nothing to refund from it; if a trial turns into a paid subscription, the 14 days run from that first charge.

After 14 days, a charge is not refundable because you changed your mind, including for the unused part of a term or for time when you did not use the Service. Cancel instead, and you keep Plus to the end of the term you have paid for.

9.3 Refunds we owe you

Where these Terms entitle you to a pro-rata refund (a change that materially reduces Plus, section 17; our ending your subscription for a reason other than your breach, or discontinuing the Service, section 18; a change to these Terms that you do not accept, section 24), the refund is the part of your current term that has not yet run, counted in days from the date you cancel or the date the change takes effect, whichever is later. Where Plus does not conform to its description and cannot be put right, section 20 entitles you to a refund for the non-conforming period. None of these refunds is limited to the 14-day window.

9.4 How to ask, and how you are paid

Because Paddle is the seller (section 7.3), refunds are issued by Paddle, to the payment method you paid with, and Paddle emails you a credit note when it does. You can ask either way:

• Paddle directly, at paddle.net or through the link on the receipt Paddle emailed you. Paddle finds your purchase from the email address you paid with or the order number on the receipt.
• Us, at support@bower.tv. We will confirm what you are entitled to under this section and ask Paddle to make the refund. We cannot move the money ourselves.

Paddle normally approves a refund within a few working days. Once it has, how long the money takes to appear depends on your bank or card issuer, usually up to 10 working days more. The refund is the amount charged, in the currency it was charged in. Where your bank converted the payment, any exchange-rate difference or conversion fee it applied is between you and your bank.

9.5 When we will not refund

A refund is refused, or only the part the law requires is made:

• where your account or subscription has been ended for a breach of these Terms (section 18), including sharing a Plus account (section 10);
• where there is evidence of fraud, of a chargeback already raised against the same charge, or of refund abuse, such as repeatedly subscribing, using Plus and asking for a refund;
• for a duplicate subscription bought through an app store while a website subscription was already active (section 23); or
• for a currency-conversion fee or exchange-rate difference charged by your bank.

Nothing in this section limits your statutory rights (section 20).

9.6 Chargebacks

If you think a charge is wrong, please contact us or Paddle before disputing it with your bank. A refund under section 9.2 is faster and simpler than a chargeback, and a chargeback on a charge that was correctly made under these Terms costs Paddle a fee whatever the outcome. While a dispute is open, Paddle may suspend Plus. If a chargeback is upheld on a charge you were properly due to pay, we may end your subscription and decline further purchases.

9.7 Purchases through an app store

A subscription bought inside a Bower mobile application is refunded, if at all, under the app store's own rules. Neither we nor Paddle can refund it (section 23).

10. Acceptable use

You agree not to:

• use the Service for any unlawful purpose, or to infringe anyone's rights;
• scrape, crawl, harvest, or systematically extract data from the Service, or use automated means to access it, other than through an API we make publicly available and in accordance with its terms;
• copy, reproduce, redistribute, republish, resell, sublicense or otherwise commercially exploit any part of the Service or its data;
• use the Service or its data, by any means, to train, fine-tune, ground or otherwise develop any machine-learning or artificial-intelligence model or system, including by retrieval-augmented generation, or to build a competing product or dataset;
• circumvent rate limits, paywalls, access controls, authentication or any technical measure protecting the Service;
• probe, scan, overload or disrupt the Service or its infrastructure, or attempt to gain unauthorised access to it or to another user's account;
• share, resell or provide third-party access to a Plus account;
• post, upload or transmit content that is unlawful, defamatory, abusive, hateful, harassing, obscene, infringing, deceptive, or that contains malware; or
• use the Service to link to, promote or facilitate access to unauthorised or pirated copies of copyrighted works.

The restriction on automated access and AI use is not a competitive one. Most of what Bower shows is licensed from the third parties named in section 14, on terms that forbid exactly those uses, and we can only pass on what we are permitted to. Our robots.txt states the same position to automated agents in machine-readable form.

We may investigate suspected breaches and take the steps set out in section 18.

11. Your content

"Your Content" means anything you add to the Service: watchlists, custom lists, ratings, reviews, comments, notes, list descriptions, profile details and similar.

You keep ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting and display), and display Your Content for the purpose of operating, securing and improving the Service, including displaying it publicly where you have chosen to make it public, and using it in aggregated, de-identified form to produce charts, trending data and recommendations. This licence ends when you delete the content or your account, except for content others have copied, aggregate or anonymised derivatives, and copies retained in backups for a limited period.

You are responsible for Your Content and confirm you have the rights to post it. We do not routinely monitor user content, but we may remove or restrict content that breaches these Terms or the law. If you believe content on Bower is unlawful or infringes your rights, contact support@bower.tv with details and we will review it and tell you the outcome.

12. Our intellectual property

The Service, including its software, design, interface, branding, name, logo, original text, our own ratings and scores, and the structure, selection, arrangement and compilation of the Bower database, is owned by us or our licensors and protected by copyright, trade mark and database rights (including the sui generis database right under Directive 96/9/EC and the European Communities (Legal Protection of Databases) Regulations 1998).

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial purposes, in accordance with these Terms. No other rights are granted.

Third-party names, marks, artwork and logos appearing in the Service remain the property of their respective owners and are used for identification only.

13. Notifications and email

We will send you transactional messages: account confirmations, billing receipts, renewal reminders, security notices and material changes to these Terms. These are part of the Service and cannot be opted out of while you hold an account.

Optional messages (the daily digest, weekly newsletter, push notifications and product announcements) are sent only where you have opted in, and you can turn them off at any time in your notification settings or via the unsubscribe link.

We cannot guarantee that any notification will be delivered, or delivered on time. Push and email delivery depends on your device, network and provider. Do not treat a notification as your only reminder for anything that matters.

14. Third-party data and attribution

Bower ingests and normalises data from third-party providers. Their data remains subject to their own terms and licences, and the following notices apply.

• TMDB: this website uses TMDB and the TMDB APIs but is not endorsed, certified, or otherwise approved by TMDB. Artwork, metadata and watch-provider data sourced from TMDB remain subject to TMDB's terms of use.
• JustWatch: streaming availability data is provided by JustWatch.
• TVmaze: schedule data sourced from TVmaze is used under the Creative Commons Attribution-ShareAlike 4.0 International licence.
• TheSportsDB: fixture, team and competition data provided by TheSportsDB.
• Streaming Availability API by Movie of the Night: additional streaming availability information is provided by the Streaming Availability API by Movie of the Night, used where TMDB's own coverage is too thin.
• iptv-org: channel listings and logos, used under its open licence.
• YouTube: trailers and announcement videos come from YouTube, and Bower uses YouTube API Services to find them. By using Bower you agree to be bound by the YouTube Terms of Service.
• Wikipedia and Wikidata: some cross-references (for example a show's official YouTube channel) and our catalogue of awards are resolved through Wikidata and Wikipedia.

We do not control these sources, do not warrant their accuracy, and may add, change or remove a source at any time, including where a licence ends. A feature that depends on a discontinued source may be withdrawn under section 17.

15. Links, affiliate arrangements and advertising

The Service contains links to third-party sites and apps. We do not control them and are not responsible for their content, availability, terms or privacy practices.

Some outbound links may be affiliate or commission-bearing links, meaning we may earn a commission if you subscribe to or purchase from a third party after following them. This never changes the price you pay and does not influence what we show you: availability and recommendations are generated from our data, not from commercial arrangements. Where a link is commercial, we will identify it as such.

The Service may also carry display advertising from third-party advertising networks, and we may offer an advertising-free experience as part of a paid subscription. Advertisements are identified as such and are kept apart from availability and recommendation data, which they do not influence. Where advertising uses cookies or similar technologies, our Privacy Policy and Cookie Policy describe them, and we will ask for your consent where the law requires it.

16. Availability of the Service

We aim to keep Bower available, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable for maintenance, upgrades, or because of failures in infrastructure, networks or third-party providers.

Features marked beta, preview or experimental are provided as-is, may change or be withdrawn without notice, and are excluded from any service commitment.

17. Changes to the Service

We may add, change, or withdraw features to reflect technical developments, changes in our data sources or licences, or legal requirements.

If a change materially and negatively affects your access to or use of Plus features, we will give you reasonable advance notice by email, and you may end your subscription and receive a pro-rata refund for the unexpired portion of your term, unless the change is minor or we offer you an equivalent alternative at no extra cost.

18. Suspension and termination

By you. You may stop using the Service and delete your account at any time from your account settings. Deletion is handled as described in our Privacy Policy. Section 9 governs the billing consequences.

By us. We may suspend or terminate your access, with notice where reasonably possible, if you materially breach these Terms (in particular section 10), if we are required to by law, or if your use poses a security, legal or financial risk to us or to other users. Where the breach is capable of being remedied and the circumstances allow, we will tell you what the problem is and give you an opportunity to put it right.

If we terminate your account for a reason other than your breach, we will refund the unexpired portion of any subscription you have paid for.

On termination, your licence to use the Service ends. You may request an export of your lists and watch history before deletion, and for a reasonable period afterwards, as described in our Privacy Policy.

We may also discontinue the Service entirely. If we do, we will give as much notice as we reasonably can, refund the unexpired portion of paid subscriptions, and provide a means of exporting your data.

19. Disclaimers and limitation of liability

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot lawfully be excluded or limited. If you are a consumer, your statutory rights are not affected by anything in this section. See section 20.

Subject to that:

• The Service is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all implied warranties, including of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
• We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill, anticipated savings, or for the cost of content you missed, purchased unnecessarily, or could not access.
• We are not liable for loss or corruption of Your Content beyond our obligation to take reasonable care; please keep your own copies of anything important via the export feature.
• Where we are liable to you, our total aggregate liability arising out of or in connection with these Terms is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) the then-current annual list price of Plus, as shown on our pricing page.
• We are not liable for failures caused by events beyond our reasonable control, including failures of third-party data providers, hosting providers, payment processors, app stores or networks.

20. Your statutory rights as a consumer

If you are a consumer, you have rights under Irish and EU consumer law, including the Consumer Rights Act 2022, that cannot be signed away.

In particular, digital content and digital services must be as described, fit for purpose, and of satisfactory quality, and must remain so for the duration of your subscription. If Plus does not conform, you are entitled to have it brought into conformity or, where that is not possible or is not done within a reasonable time, to a price reduction or to end the contract and receive a refund of the amounts paid for the non-conforming period.

Where anything in these Terms conflicts with a right you have by law, the law wins.

21. Complaints and dispute resolution

Please contact us first at support@bower.tv. We aim to acknowledge complaints within 5 working days and to resolve them within 30 days.

If we cannot resolve matters between us:

• Consumers in Ireland may contact the Competition and Consumer Protection Commission (CCPC) for information and advice.
• Consumers elsewhere in the EU/EEA may contact the European Consumer Centre (ECC) in their country, or an approved alternative dispute resolution body in their jurisdiction. The European Commission's list of national dispute resolution bodies is at consumer-redress.ec.europa.eu.

22. Governing law and jurisdiction

These Terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute.

If you are a consumer resident in another EU/EEA country, this does not deprive you of the protection of the mandatory consumer-protection rules of your country of residence, and you may also bring proceedings in the courts of that country.

23. Mobile applications and app stores

Where you obtain a Bower application through a third-party app store, your download and use of that application is also subject to the store's own terms. Those stores are not parties to these Terms, are not responsible for the Service, and have no obligation to provide support for it.

Subscriptions bought inside a Bower mobile application are purchased through the app store's in-app purchase system. For those purchases:

• the app store operator handles payment, billing, tax and invoicing, under its own terms;
• the subscription is managed, and auto-renewal turned off, in your app store account settings rather than in Bower; and
• cancellations, withdrawal rights and refunds are handled under that store's rules, and we cannot issue refunds for them.

Your Plus entitlement applies across the Service however you bought it, but you should buy in one place only: holding a website subscription and an in-app subscription at the same time results in two separate charges, and we cannot refund a duplicate bought through an app store.

24. General

• Assignment. You may not transfer your rights under these Terms. We may transfer ours to a successor of the business, provided your rights are not reduced; we will tell you if this happens.
• Severability. If any provision is found unenforceable, the rest continues in force.
• No waiver. If we do not enforce a right immediately, we do not lose it.
• Entire agreement. These Terms, with the Privacy Policy and Cookie Policy, are the whole agreement between us about the Service.
• Language. These Terms are provided in English. Any translation is for convenience; the English version governs.
• Changes to these Terms. We may update these Terms. For material changes we will give at least 30 days' notice by email or in-app before they take effect. If you do not accept a change, you may cancel before it takes effect and receive a pro-rata refund of the unexpired portion of your subscription. Continuing to use the Service after the effective date means you accept the updated Terms. The date at the top shows when they were last revised, and previous versions are available on request.

25. Contact

Ben Hindmarch trading as Bower

support@bower.tv

Email is the fastest way to reach us and we aim to respond within 5 working days.